Automotive software for India & the Middle East

Dealer Management System

One dealer management system for the whole dealer group

AutoTech360 DMS is a dealer management system built for dealer groups that run several companies, brands, showrooms, workshops and warehouses. Sales, used cars, F&I, parts, service, body shop, warranty and accounting all work from one database, so a car, a customer and every dirham they touch are the same record everywhere.

Case study45% higher operational efficiency for a dealership group
modules on one database
22
ready-made roles, each with its own data scope
23
mobile apps for sales, service and the workshop
3
languages, English and Arabic right to left
2

Features

What you get with AutoTech360 DMS

Built for the GCC first: VAT, three-decimal currencies, Saudi e-invoicing and bilingual tax invoices are part of the product, not add-ons, and every screen works in English and right-to-left Arabic.

Showroom

Every deal, from first enquiry to the keys

Sales executives, F&I and managers work the same deal, so nothing is re-keyed between the desk, the bank and the handover.

See it in a demo
01

Leads, test drives and trade-ins

Lead pipelines fed by your website, test drives with licence capture and damage reports, and trade-in appraisals with a signed offer.

02

Quotation to delivery

Quotations priced from price books, bookings, orders and invoices, and a delivery checklist that holds the car until everything is done.

03

F&I, insurance and registration

Finance applications tracked to disbursement, insurance quotes and renewals, partner commission and registration steps.

Stock & buying

Every car and every part, tracked to the shelf

New cars, used cars and parts are bought, received, costed and counted in one place, so stock value is always the real number.

See it in a demo
01

Vehicle stock at VIN level

Every car from on-order to delivered, found by the last digits of its VIN, with costs, PDI, transfers, a yard map and ageing alerts.

02

Used cars

Appraisal, inspection, reconditioning costed into the car, a photography stage and the VAT margin scheme where it applies.

03

Parts and procurement

OEM numbers and barcodes, bins, RFQs, three-way matching, scan-to-issue to job cards and counter sales.

After-sales

A busy workshop that keeps customers informed

Bookings, job cards, the body shop and warranty claims share one record of the car, and the customer approves and pays from their phone.

See it in a demo
01

Service workshop

Online bookings, job cards, estimates customers approve from a link or WhatsApp, technician clocking and a live bay board.

02

Body shop and warranty

Insurance jobs with surveyor and excess, a staged repair board, split billing, and OEM warranty claims tracked to payment.

03

Customer portal and WhatsApp

Customers book, approve, sign and pay online, with a shared WhatsApp inbox, campaigns, NPS surveys and complaints.

Finance & control

Accounts that keep themselves, with the right controls

Every document posts to the ledger as it happens, approvals follow your rules, and reports read the same figures as the screens.

See it in a demo
01

A full general ledger

Every document posts its own journal. Period close, statements, consolidation, budgets, fixed assets, bank reconciliation and VAT returns.

02

Approvals and access control

Ready-made roles limited to their own records, team, branch or company, and approval chains your admins edit.

03

Reports, AI and integrations

Dashboards, Vehicle and Customer 360, an AI assistant that reads documents into forms, and a documented API with webhooks.

See it

AutoTech360 DMS on screen

Real screens from the product, shown with demo data. Pick a screen to look closer, or open it full size.

Service job cardAn open recall, warranty cover, the customer's concerns and every line of work, each approved by the customer.
Vehicle stockEvery car with its VIN, branch and yard place, status, age and price, oldest stock first.
Parts stockWhat is on every shelf, what is promised to jobs and what is free to sell, with reorder levels.
Trial balanceOpening, debit, credit and closing for every account, rolled up through its groups, per company and branch.
In ArabicThe same job card in Arabic, with the whole layout mirrored right to left.
More on our YouTube channel

Mobile apps

Three mobile apps, one for each job

Sales executives, service advisors and technicians each get their own Android and iOS app, working on the same live data as the web app. Each app shows only what that person's role allows.

For sales executives

DMS Showroom

The salesperson's day in their pocket: their enquiries, the customers and cars they are working on, and every deal from first quote to handing over the keys.

  • Today's enquiries, follow-ups and test drives
  • Scan an Emirates ID or driving licence to put a walk-in on file
  • Quotations priced live, with discounts sent for approval
  • Customers sign quotations and bookings on screen
  • Trade-in walkaround with photos and a valuation
  • Delivery checklist and handover
For service advisors

DMS Service Desk

Reception, the walkaround and the estimate, done beside the car instead of back at the desk.

  • Today's appointments and the cars in the workshop
  • Receive a car by plate or VIN, new customers included
  • Walkaround with photos and the customer's signature
  • Add work found and get the customer's agreement line by line
  • Billing and the gate pass when the car is ready
  • Alerts as soon as a job needs the advisor
For workshop technicians

DMS Workshop

Built for the workshop floor, with large touch targets for gloved hands and high contrast under workshop lights.

  • The day's jobs and every line the customer agreed
  • Clock on and off each line of work
  • Request parts and report extra work found
  • Final inspection checklist with photos
  • Hand the car over to quality control
  • Keeps working with no signal and syncs when it returns
  • Android & iOS
  • English & Arabic
  • Two-factor sign-in
  • Push alerts
  • Works offline

Why it matters

The difference it makes to your business

AutoTech360 DMS is built around results your team will notice, not just features on a list.

One record for every car and customer

Sales, service, parts and finance look at the same vehicle and the same customer, so nobody re-keys data or works from an old spreadsheet.

Accounts that close themselves

Because every document posts to the ledger as it is issued, sub-ledgers agree with the control accounts and month-end becomes a check rather than a project.

Control without bottlenecks

Approval rules are data your managers change, and each role sees only what it should, so branches move fast while head office keeps the final say.

Built for GCC compliance

VAT on every document, bilingual tax invoices, three-decimal currencies and Saudi e-invoicing are handled for you, company by company.

Faster workshop turnaround

Online approvals, technician clocking and a live bay board shorten the time a car waits, and show you where it is waiting.

Teams that work away from the desk

The sales, service advisor and technician apps keep working with a weak signal and send their changes when the connection returns.

Results

What changed for a dealership group

From our published case study: results within six months.

Dealership group

45%

higher operational efficiency

  • Multi-location, new and used vehicles
  • Middle East
Read the case study
  • 35%better lead conversion
  • 60%more accurate inventory
  • 50%faster customer response
  • 40%more efficient service scheduling

The challenge

Manual stock tracking, slow follow-ups and no central reporting across branches.

What we delivered

One platform for sales, CRM, inventory and the service workshop, with AI-powered analytics.

  • DMS
  • CRM
  • Inventory
  • Service & workshop
  • AI analytics

How we work

How we deliver AutoTech360 DMS

A clear five-step process, so you always know what happens next and what you will get.

Every project starts with a free, no-obligation consultation.

  1. Set up your group

    We load your companies, branches, brands, roles, approval rules, price books and chart of accounts, so the system matches how your group is organised.

  2. Bring your data across

    Customers, vehicles, stock, service history, parts and open balances are imported from your current system, with every import previewed before it writes.

  3. Prove a month-end

    We run one month-end alongside your old system and explain every difference, and your finance team signs it off before anything goes live.

  4. Train by role

    Each role, from receptionist to finance controller, gets its own training on its day, its screens and what only it may do.

  5. Go live and stay supported

    A planned cut-over weekend with a tested rollback, then a hypercare period with our team on hand while your staff settle in.

Security & control

Built for the questions your IT and finance teams will ask

Who can see what, who can approve what, and what happens to the data: the controls are part of the product, not a setting someone has to remember.

Ask about security in your demo
  • Two-factor sign-in

    Sign-in with a second factor and session management, so a lost password is not enough to get in.

  • Roles with a data scope

    23 ready-made roles, each limited to its own records, team, branch, company or the whole group. Nobody can hand out access they do not hold.

  • Approvals nobody can bypass

    Discounts, purchases and write-offs follow the approval chains your admins set. Nobody approves their own request or signs two steps of one.

  • A full audit trail

    Changes are recorded with who made them and when, so you can always see how a record came to be the way it is.

  • Books that cannot be rewritten

    Issued invoices and financial documents are never edited. A mistake is corrected by a reversal, so the ledger always reconciles.

  • Your cloud or your servers

    Runs as a Docker deployment on your own cloud account or servers, with database and file backups, configuration checks before go-live and scoped API keys.

FAQ

Questions about AutoTech360 DMS

Straight answers to what buyers ask us most. Can't find what you need?

Ask us directly
What is a dealer management system (DMS)?

A DMS is the software a car dealership runs on. It brings vehicle stock, sales, finance and insurance, parts, service, customers and accounting into one system, so every department works from the same up-to-date information.

Does the DMS work in Arabic?

Yes. Every screen is available in English and Arabic, the layout mirrors right to left, and tax invoices print in both languages.

Can one system run several companies and branches?

Yes. It is built for a dealer group with several legal entities, each with its own VAT registration, and any number of showrooms, workshops, body shops, parts warehouses and yards. Reports can be run per branch, per company or for the whole group.

Do we still need a separate accounting system or ERP?

No. The DMS includes a full general ledger: chart of accounts, journals posted automatically from every document, receivables and payables, bank reconciliation, fixed assets, budgets, financial statements, consolidation and VAT returns.

Is it suitable for used car dealers?

Yes. Used cars have their own appraisal, inspection, reconditioning and photography workflow, and the VAT margin scheme is applied where the vehicle qualifies.

How does it handle VAT and Saudi e-invoicing?

VAT is captured on every document from tax codes with effective dates and posted to the right accounts. For companies registered in Saudi Arabia, invoices are produced as e-invoice documents in the format ZATCA requires.

Are there mobile apps?

Yes. There are three separate Android and iOS apps: one for sales executives, one for service advisors and one for technicians. They queue their work when the signal drops and send it when it returns.

Can we move our data from our current system?

Yes. We import customers, vehicles, stock, service history, parts stock, open bookings and open receivables and payables, run a month-end in parallel with your old system, and only go live once the figures agree.

How much does the DMS cost?

It depends on the modules you need, the number of companies, branches and users, and how much data we bring across from your current system. After a free demo and a scoping call you get a fixed quote, with no hidden extras.

See how our pricing works

Free PDF brochure

AutoTech360 DMS brochure

Features, outcomes, delivery process and FAQs in one PDF you can share with your team or management.

We'll email you the link too. No spam, unsubscribe any time.

Free demo

See the DMS in action

Book a free demo and we will walk through a car from purchase order to delivery, its first service and the journals it posts, using your own scenarios.

What happens next

  1. 1We reply within one business dayOur team reviews your enquiry and gets back to you.
  2. 2Free consultation or live demoWe talk through your goals and show relevant software.
  3. 3Practical next stepsA clear recommendation you can act on. No obligation.

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